Magic Mug

About Us:

Ahoy there, Welcome to Giftme99! 🌟

Location:
Nestled in the heart of Pune, Maharashtra, Giftme99 is like the cool cousin of gifting, with a squad of 7-8 awesome souls. Picture imaginative designers high-fiving warm-hearted salespeople—we're basically a circus, but for gifts! 🎪✨

Our Team:
We're not just colleagues; we're the quirky bunch that bonds over creating memories with gifts. Our designers sprinkle charm like confetti, making every product as unique as a cat riding a skateboard. 🐾🛹

Our Mission:
At Giftme99, we're on a mission to personalize your gifts with more love than grandma's secret cookie recipe. Each creation is handled with care and precision, like a surgeon with a fondness for glitter. 🍪✨

Philosophy:
We're not just selling gifts; we're handing you the keys to a joy-filled relationship. Gifts aren't objects; they're the magical potions that turn frowns into laughter and random days into unforgettable moments. 🗝️💖

Why Choose Us:

• Personalization Magic: We're the fairy godmothers of customization. ✨🧚
• Quality Assurance: Our commitment to quality is so strong. 🌈
• Passionate Team: We're not just passionate; we're the equivalent of a dance party on a rainbow. 🌈💃

Spread Love with Giftme99:
Giftme99 isn't just a brand; it's a love-infused tornado of joy. Dive into our collection, share laughter, and celebrate every moment. Thanks for letting us be a part of your fantastic journey. 🚀🎁

Hugs, high-fives, and a sprinkle of unicorn glitter from Team Giftme99! 🚀🎁

Shipping Policy:

1. Accurate Address Information:
Ensure accurate delivery by providing the correct shipping address during the order placement process.

2. Timely Order Processing:
Orders are typically processed within 2 business working days following successful order placement.

3. Estimated Delivery Time:
Expect your order to be delivered within 7-8 working days from the date of processing.

4. Refund for Delays:
In the event of delays exceeding 15 days, refunds may be issued depending on the circumstances. Contact our customer support for assistance.

5. Order Tracking:
Stay informed about your order's status by using our tracking page or directly visiting our shipping partner's tracking page. Use the provided Order ID or Tracking ID for accurate updates.

Note: We strive to provide a seamless shopping experience, and your satisfaction is our priority. Feel free to reach out to our customer support for any further assistance.
Contact us at surprise@giftme99.com or call us at +917499643899

Refund Policy

We do not offer any type of return to customized products unless and until you receive a damaged or defective product.

You can always contact us for any return question at surprise@giftme99.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unboxing video is a must for damage-related queries.
In case of damage, another shipment will be shipped within 2 business days with the same customization on the products, and there will be no refund.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Refunds cannot be initiated if the fault is the result of your own actions, such as wrong information, wrong shipping address & name, wrong shipping number, etc.

If more than 15 business days have passed since we’ve approved your return, please contact us at surprise@giftme99.com or call us at +917499643899.